The caller may not be the payer
A driver, vehicle owner, repair shop and fleet contact can all be involved. Clarify who authorizes the service and where the invoice should go before the completed job becomes a billing chase.
Software for towing business owners
The person calling for a pickup may not be the person paying for it. Establish the authorized service, contact and destination before the truck leaves, then keep the agreed charges with the work. Operator assessment and dispatch arrangements stay within your own operational process.
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The everyday details
A driver, vehicle owner, repair shop and fleet contact can all be involved. Clarify who authorizes the service and where the invoice should go before the completed job becomes a billing chase.
Access, vehicle condition and the requested destination affect the conversation. Keep the relevant business details together while equipment and recovery decisions remain with a qualified operator.
Waiting, a changed destination or separately agreed assistance may alter the charge. Record what was authorized instead of adding an unexplained amount at the end.
A repair shop may not have the vehicle ready when the planned collection begins. Confirm who controls the handoff and what the agreed service includes before staff time or a changed destination becomes a disputed addition.
How Microtra helps
Use the tools that fit your day, with your records ready on your phone or on the web.
Save contacts, service details, notes and tasks with the work record. Identify the pickup and destination in your own descriptions so the invoice can be understood after the call.
Explore this featureLink appointments and assigned staff to the job. Keep prearranged collections and return work visible alongside the other services your business has confirmed.
Explore this featureBuild estimates or invoices with recognizable service lines and the units used in your agreement. Separate approved waiting or additional work from the main transport description.
Explore this featureRecord staff time and business expenses with receipt photos. Share an invoice PDF from your device, then enter payments received through your established collection method.
Explore this featureSave contact details, invoice history and recorded payments together. Clear service descriptions help a fleet or repair-shop contact recognize the call when reviewing several invoices from your business.
Explore this featureA day in the life
Identify the customer, payer, requested service and destination. Record access details while the operator makes the technical decisions needed to accept the work.
Assign the staff and scheduled visit where applicable. Keep the agreed service details and contact arrangements available to the person attending.
Record authorized destination changes or additional services in the work notes. Log time and costs so the final account follows the service actually provided.
Review the agreed charges with the appropriate contact, share the PDF and record payment received. Check any unpaid balance separately from the vehicle handoff.
Your words
Choose Other when you set up Microtra and these are the labels you start with. Change them, and the tools you use, any time in Modules & terms.
Room to get started
Start with a 14-day free trial. No card needed. Compare plans to find the tools and invoice allowance that fit your business.
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Compare plansA few useful answers
Microtra does not provide specialist towing dispatch, live fleet positioning, motor-club connectivity or recovery guidance. It supports general job administration, scheduling and invoicing for the business.
GPS tracking and route optimization are coming soon. Use your chosen operational process for dispatch and location management outside Microtra.
Other begins with Job and Client and no linked records. Enable linked records in Modules & terms if needed, rather than assuming the towing setup starts with a specialist vehicle register.
Microtra does not determine applicable charges or legal requirements. Establish the service and pricing through your business's professional process, then enter the agreed line items.
Record the customer's authorization and use a service line or note that explains the changed work and agreed unit. Review the amount through your business's pricing process rather than assuming the original transport description covers every destination change.
Keep exploring
Keep mobile detailing appointments, vehicle records, estimates and invoices together. Organize customer visits, job time and costs with Microtra.
Explore industry guideKeep glass repair inquiries, vehicle notes, mobile visits and invoice details organized. Microtra supports your business admin around the repair work.
Explore industry guideSoftware for small business
You do the work. Microtra gives you the software to run the business. Start your 14-day free trial. No card needed.
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