Software for windshield repair business owners

Keep the repair visit clear from the first call.

Before agreeing to travel, establish who has the vehicle, where it is parked and what the caller expects from a glass assessment. Keep those business details with the visit and invoice while the repair decision, glass assessment and technical records remain part of your professional process.

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The everyday details

You know the work.
The admin adds up.

An inquiry is not a confirmed repair

A description over the phone may not establish whether the glass is suitable for your service. Explain the assessment boundary and record what has been discussed without promising a repair outcome before inspection.

The vehicle may move before you arrive

A customer asking for service at work may park somewhere different from the billing address. Confirm the actual attendance location, access and contact so the technician is not searching a large parking area.

Direct payment and claim handling are separate

A driver's expectation that an insurer will pay does not settle your billing arrangements. Agree who receives the invoice and how payment will be handled before recording a receipt.

Small visits still carry business costs

Resin, repair supplies, travel and equipment maintenance support each call. Keep costs visible alongside attendance time instead of assessing the day solely by the number of repairs completed.

How Microtra helps

Keep the business connected.

Use the tools that fit your day, with your records ready on your phone or on the web.

Preserve the attendance details

Use job notes and tasks for the vehicle description, location and agreed assessment or repair scope. Schedule the visit and assign staff after confirming access directly with the client.

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Keep the billing contact close

Save client contacts and document preferences with estimate and invoice history. Confirm whether the vehicle owner, business fleet contact or another agreed party will receive the bill.

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Explain the completed service

Create invoice items for the work and any agreed call-out charge. Verify the quantities yourself, share the PDF through your device and record payment received outside the app.

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Understand attendance time

Add manual time or use a timer for the visit, with descriptions that distinguish travel and repair work. Review the entries against the work agreed before using them for billing.

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Keep supply spending traceable

Save receipt photos with expenses for resin, injectors and other repair supplies. Stock is not enabled initially; switch it on in Modules & terms before using inventory counts for materials.

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A day in the life

From the first quote to paid.

  1. Gather the inquiry

    Record contact details, the vehicle description and the reported damage. Explain what needs assessment through your professional process and agree the commercial terms of attendance.

  2. Confirm where to meet

    Check the vehicle's location and access with the contact before traveling. Put the agreed attendance into the schedule and keep any location change in the job notes.

  3. Assess before proceeding

    Make the technical decision outside Microtra using your trade procedures. Discuss a changed scope with the client and update the business record to match the work agreed.

  4. Complete the invoice record

    Review the service, attendance and approved charges. Share its PDF from your device, record received payments and keep any insurance correspondence in the process you use for it.

Your words

Find your way around.

Choose Trades & construction when you set up Microtra and these are the labels you start with. Change them, and the tools you use, any time in Modules & terms.

Your work
Job
Your customer
Client
Your records
Properties

Room to get started

Plans from $5.99/month.

Start with a 14-day free trial. No card needed. Compare plans to find the tools and invoice allowance that fit your business.

Your business. Your next step.

Try Microtra on your phone and on the web. Review plan details before choosing the right fit.

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A few useful answers

Questions from windshield repair business owners.

Will Microtra decide whether a chip is repairable?

No. It does not inspect glass, assess structural suitability or select a repair method. The technician makes that decision through the appropriate professional process before agreeing the work.

Why does this setup show Properties rather than Vehicles?

Trades & construction begins with Job, Client and Properties. Change the linked-record term in Modules & terms if Vehicles better describes your business.

Can I submit or adjudicate an insurance claim?

Microtra does not provide insurance claim submission, insurer approval or glass-network billing. Use your own claim process and keep the invoice and payments accurate regardless of who is expected to pay.

Does it provide automatic dispatch to nearby vehicles?

No automatic dispatch is included, and GPS tracking and route optimization are not available in Microtra. Arrange attendance yourself and confirm the vehicle location directly with the contact.

Can I document a fleet customer's billing preference?

Yes. Keep contact details, notes and document preferences with the client record. Review the relevant vehicle description and attendance notes before preparing each invoice so the fleet contact can identify the work.

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How to write an invoice a client can understand

Write a clear invoice with business and client details, useful line items, totals, payment instructions and a repeatable check before sharing it.

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Software for small business

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You do the work. Microtra gives you the software to run the business. Start your 14-day free trial. No card needed.

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