The reported fault is only the starting point
A customer's description may not identify the repair. The callout, diagnostic work and any subsequent replacement need clear boundaries so an inspection does not become an unapproved repair.
Software for mobile mechanics
Keep the repair conversation with the callout.
A customer who reports a no-start problem may be buying diagnosis before anyone can promise a repair. Give the request an agreed scope and practical appointment, then bring approved labor and materials into a clear invoice.
Unleash your potential.
The everyday details
You know the work.
The admin adds up.
The vehicle may be in an awkward place
Parking access, working space and the contact's availability affect attendance. A useful service request includes these details alongside the vehicle identification and reported symptoms.
Parts can arrive after the first visit
A return visit creates another labor commitment and may involve additional purchases. Keep the original job and approved changes together rather than treating the second trip as unrelated paperwork.
How Microtra helps
Keep the business connected.
Use the tools that fit your day, with your records ready on your phone or on the web.
Create a useful repair record
Keep job details, tasks, status and notes with appointments and assigned staff. Write the vehicle details and reported concern in the work description; use your own diagnostic tools to determine the repair.
Explore this featureSeparate attendance from approved repair
Build estimate items for a callout, diagnostic labor, parts and fitting. Enter your own quantities and prices, then discuss changes before converting the agreed work into invoice lines.
Explore this featureAccount for the time actually spent
Use a job timer or manual entries for diagnostic and repair work, linked to staff and billing rates. Review entries before invoicing instead of estimating the visit from the time you left the driveway.
Explore this featureSave parts spending while it is identifiable
Attach expense receipts for purchased components and other business costs. Compare the completed repair's costs with its invoice and record payment received elsewhere after sharing a PDF from your device.
Explore this featureA day in the life
From the first quote to paid.
Clarify the request
Capture the customer contact, vehicle identification, reported symptoms and attendance location. Explain what the initial visit covers before promising a completed repair.
Inspect and obtain approval
Carry out diagnosis through your trade process. Prepare or update the estimate for the proposed parts and labor, making the next commercial decision clear to the customer.
Track the repair and return work
Keep tasks and time entries with the job. Schedule another appointment yourself if parts require a return, and save purchase receipts as they arrive.
Explain the completed bill
Review supplied parts and labor against the approved scope. Share the invoice PDF, enter payment received through your existing method and leave any remaining work visibly open.
Your words
Find your way around.
Choose Trades & construction when you set up Microtra and these are the labels you start with. Change them, and the tools you use, any time in Modules & terms.
- Your work
- Job
- Your customer
- Client
- Your records
- Properties
Room to get started
Plans from $5.99/month.
Start with a 14-day free trial. No card needed. Compare plans to find the tools and invoice allowance that fit your business.
Your business. Your next step.
Try Microtra on your phone and on the web. Review plan details before choosing the right fit.
Compare plansA few useful answers
Questions from mobile mechanics.
Does this provide fault-code diagnosis or repair specifications?
Microtra does not provide vehicle diagnostics, repair specifications or parts fitment lookup. Use appropriate automotive tools for the repair and Microtra for its estimates, work records, time and invoices.
Why does this setup mention Properties?
The assigned Trades & construction setup uses Job, Client and Properties. It does not start with Vehicles as its linked-record label. Keep vehicle identification in the job notes or review your setup in Modules & terms.
Can I manage parts on the van?
Stock starts off for Trades & construction. Enable it in Modules & terms before using location counts, suppliers or purchase orders for the parts your business carries.
Can the customer pay through an invoice link?
Pay links and card charging are coming soon. Share the invoice PDF using your device and record payment after the customer pays through the method you already use.
Features
Templates
Guides
Keep exploring
More for your business.
Mobile car detailing
Keep mobile detailing appointments, vehicle records, estimates and invoices together. Organize customer visits, job time and costs with Microtra.
Explore industry guideMobile tire service
Keep mobile tire callouts, agreed services, supplied parts and invoices connected. Organize the visit and its costs before the service truck heads out.
Explore industry guideHow to write an invoice a client can understand
Write a clear invoice with business and client details, useful line items, totals, payment instructions and a repeatable check before sharing it.
Read the guideSoftware for small business
Unleash your potential.
You do the work. Microtra gives you the software to run the business. Start your 14-day free trial. No card needed.
Compare plans in USD