The symptom is not the repair
A starting problem may need investigation before you can propose work. State the diagnostic agreement separately from a repair estimate and obtain approval before extending the scope.
Software for small engine repair shop owners
Let the repair record travel from intake to pickup.
At pickup, the customer wants to know what was repaired and why the bill differs from the initial investigation. Keep the reported issue, approved work and parts costs together so the person at pickup can explain the account without pulling the technician off the bench.
Unleash your potential.
The everyday details
You know the work.
The admin adds up.
Model detail matters when ordering
A familiar brand name is not enough to select a component. Confirm model and part compatibility through your technical process and write the approved part description clearly.
Stored equipment can lose its story
A waiting part, unanswered approval request or completed repair should be distinguishable in the work record. Otherwise a counter question turns into a search around the workshop.
An abandoned approval can block the bench
Equipment waiting for an owner decision can occupy workshop space without being ready for repair. Keep the next contact task and agreed status clear, and follow your own storage and customer communication terms for anything awaiting collection or approval.
How Microtra helps
Keep the business connected.
Use the tools that fit your day, with your records ready on your phone or on the web.
Keep intake with the job
Record the reported fault, ordinary equipment description, accepted work, tasks and status. Microtra does not diagnose engines or identify compatible parts; those decisions remain with your technician.
Explore this featureFind the owner and account history
Save client contact information, billing details and notes with estimates and invoices. Equipment can be described in the job notes; Microtra does not provide a dedicated engine service-history database.
Explore this featureQuote diagnosis, labor and parts clearly
Use separate estimate and invoice lines for investigation, approved repair time and components. Check quantities and the accepted scope before sharing a PDF through your device.
Explore this featureKeep workshop costs connected
Record expenses with receipt photos and track job time. Stock starts off; switch it on in Modules & terms if you want parts quantities, locations and supplier purchasing beside repair costs.
Explore this featureReview the technician time
Link timer or manual time entries to the job and repair tasks. Check the investigation and approved repair descriptions before using time records to prepare the customer invoice.
Explore this featureA day in the life
From the first quote to paid.
Receive the equipment
Confirm the owner, reported symptom and diagnostic scope. Follow your own intake, identification and safe-handling procedure.
Discuss the proposed repair
Record the finding in the appropriate technical process, prepare an estimate and contact the owner for approval before proceeding with added work.
Update the waiting task
Keep a part order or return task visible on the job and schedule confirmed attendance where useful. Tell the owner directly about changed arrangements.
Prepare the pickup explanation
Review work and parts against the accepted estimate, share the invoice PDF and record money received through your usual method.
Your words
Find your way around.
Choose Trades & construction when you set up Microtra and these are the labels you start with. Change them, and the tools you use, any time in Modules & terms.
- Your work
- Job
- Your customer
- Client
- Your records
- Properties
Room to get started
Plans from $5.99/month.
Start with a 14-day free trial. No card needed. Compare plans to find the tools and invoice allowance that fit your business.
Your business. Your next step.
Try Microtra on your phone and on the web. Review plan details before choosing the right fit.
Compare plansA few useful answers
Questions from small engine repair shop owners.
Does this identify engine faults or replacement parts?
Microtra does not diagnose engines, supply service manuals or provide parts compatibility data. Use specialist technical resources; the app keeps the business work and bill organized.
Which setup matches a repair shop?
Trades & construction starts with Job, Client and Properties. Linked records start on, but they are property records rather than a dedicated equipment register; inventory starts off in Modules & terms.
Can the bill distinguish diagnosis from repair?
Yes. Use clear descriptions for the agreed investigation and approved repair, with labor and components separated where useful. Discuss the scope before adding work.
Will the app notify customers that equipment is ready?
Server email and SMS delivery are coming soon. Contact the customer through your existing channel when the repair is ready for pickup.
Templates
Guides
Keep exploring
More for your business.
Phone repair
Keep phone repair orders, approved parts, customer contacts and invoices connected. Track business stock while diagnosis stays with your technician.
Explore industry guideProperty maintenance
Connect property maintenance requests, site records, crew appointments and invoices. Keep approved repairs clear across repeat visits and locations.
Explore industry guideWhat to look for in software for a one-person business
Choose software for a one-person business by testing quotes, invoices, schedules, client records and exports against the way you actually work.
Read the guideSoftware for small business
Unleash your potential.
You do the work. Microtra gives you the software to run the business. Start your 14-day free trial. No card needed.
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