Software for locksmiths

Know which lock, which entrance and which technician.

A lockout request and a planned cylinder replacement need different preparation. Microtra helps the owner arrange appointments inside the business, with the job details close enough to check before confirming a visit.

Make room for the real work.

  • Residential cylinder replacement
  • Planned lock rekeying
  • Commercial door hardware inspection
  • Lock repair visit
  • New lock installation
  • Follow-up adjustment after fitting

How it works.

  1. Clarify the request before offering a visit

    Ask which door or lock needs attention, where the work is and who will meet the technician. Keep your authorization and identity checks as part of your own operating procedure. Record access instructions and the reported fault without treating a short phone description as a diagnosis or a promise that particular parts will solve it.

    See the clients feature
  2. Attach the appointment to a useful job record

    Trades & construction setup uses Job, Client and Properties in Microtra. Link the work to the appropriate contact and property, then note the affected entrance, hardware description and agreed scope. Distinguish a survey from fitting work so the technician knows whether the appointment is for assessment, repair or installation.

    See the jobs feature
  3. Check the technician's available time

    Assign staff and review working hours, breaks and time off before agreeing the appointment directly with the client. Allow for travel, parking, collecting hardware and testing the fitted lock. The owner chooses the order of work and updates appointments when an urgent request changes the day; Microtra does not provide live dispatch or GPS tracking.

    See the team feature
  4. Record what changed at the door

    Keep notes on the work actually completed and any parts or additional work agreed on site. If a survey becomes a return visit, give that work its own clear arrangement. Prepare the invoice from the performed services and share its PDF through your device, then record payment received through the method your business already uses.

    See the invoicing feature
Coming soon

What is still on the way.

Public online booking, automatic service reminders and card deposits are coming soon.

Useful answers.

Is this live locksmith dispatch software?

Microtra does not provide live dispatch or GPS tracking. This page covers the owner organizing appointments, assigning staff and maintaining the job details inside the app after agreeing the visit directly.

Can I place a lockout request into an already busy day?

Review the existing appointments and the technician's availability first. If you accept the work, update the schedule and communicate any affected visit times yourself; the business remains responsible for prioritizing urgent requests.

How do I distinguish the assessment from the fitting visit?

Describe the purpose of each appointment and keep the surveyed hardware details with the Job. Confirm that the required parts and access arrangements are ready before reserving time for the return work.

Will clients receive an automatic message when I move a visit?

Automatic service reminders and server email delivery are coming soon. Confirm revised arrangements through your usual communication channel and update the appointment so the technician sees the agreed plan.

Software for small business

Keep your locksmith services day connected.

Keep client details and the work behind each visit together in Microtra. Start your 14-day free trial. No card needed.

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