Pricing and quotes

Lash extension pricing: build a clear service menu

By The Microtra team · · 5 min read

Organize the menu around distinct appointments

A lash extension menu can help clients choose the right booking when it names the work clearly. Separate full sets, fills, removal and consultations where those are services you offer. Define the styles and finish within your training and professional scope. A familiar style name is most useful when your own service description explains what the appointment includes.

Give each menu entry a realistic reservation of time. Consultation, preparation, application, finishing, client explanation and station reset all belong in the appointment cost. A price based only on the application stage leaves other working time unsupported. Your internal sheet can account for the full cycle while the public menu remains easy to read.

Use your completed appointments as timing evidence

Record the service, starting condition, requested style and actual working time. Distinguish a routine service from a new technique you were learning. Note how much time the consultation and reset took as well as the main application. These details give you a more useful basis for menu pricing than another studio's advertised duration.

For fills, ask enough questions before the booking to understand the existing work and the client's request. Establish the assessment you need to confirm whether the service fits. If a different appointment is appropriate, explain the scope and price before proceeding. Help the client choose between the revised service and another suitable booking.

Keep questions involving eye health, irritation, suitability or unfamiliar conditions with an appropriately qualified health professional and your professional training. This pricing guide focuses on the business estimate, not application instructions or medical advice. The service you quote should stay within the competence and arrangements of the person carrying it out.

Count supplies alongside the station time

List the lash products, adhesive, preparation materials, applicators, pads, protective supplies and cleaning materials used by the service. Include an allowance for discarded or expired consumables based on your actual records. Use purchase cost and usable quantity together so a package price becomes a realistic appointment cost.

Account for the resources supporting the station: lighting, tools, furniture, laundry if relevant and replacement or maintenance. Decide which are direct service expenses and which belong in overhead. Count them consistently once. A reusable tool can still have a business cost even though it does not leave the station with a client.

Spread overhead across workable appointments

List rent, utilities, administration, communications, training and other confirmed professional expenses. Add your own working pay allowance and any staff costs. Divide overhead across a realistic amount of paid appointment capacity, with room for breaks, inquiries, preparation and unfilled gaps. An optimistic fully booked calendar can make a service appear cheaper to deliver than it is.

Test the mix of full sets and fills you expect to offer. Different bookings use chair time and supplies differently, and their place in the day affects which other appointments can fit. Price the menu to support a workable service mix. Keep profit separate from the pay allowance for the person providing the appointment.

Work through a full service calculation

Combine the labor allowance, consumables and allocated overhead for a defined service. Choose the margin you want the selling price to contain, then apply that method consistently. Margin compares profit with sales; markup compares the added amount with cost. The two calculations can produce different selling amounts from the same starting cost.

Example: These fictional USD figures illustrate a defined lash service, not a local menu recommendation. Appointment labor costs $72, supplies cost $12, and allocated overhead is $16. Planning cost is $100. At a 20% target margin, divide $100 by 0.80 for a $125 selling price, before any applicable tax is reviewed separately.

Use the profit margin calculator with your own timing and supplies. If the result is difficult to sell, investigate the appointment scope, purchasing and schedule. A different service offer can make sense when it is supported by your training and client needs; a discount needs a clear source of funding.

Make policies help clients book correctly

Describe how you confirm the service, when the appointment begins and how a late arrival affects the work you can complete. Explain cancellation terms before the client commits. Have a qualified adviser review terms creating legal obligations. For business licensing, insurance and tax questions, use the SBA licensing guide, IRS small-business tax center, your state's own resources and licensed professionals.

Keep promotional offers specific. A first-visit benefit or package needs to cover the included appointments and the capacity they reserve. Explain the scope and ongoing menu clearly so clients can plan their next visit without relying on an informal exception. Use repeat appointment records to check whether the offer supports the work you actually deliver.

Use a brief booking description that identifies the requested style and whether the client needs a full set, a fill assessment or removal. That detail helps you reserve an appropriate appointment and prepare the supplies before the client arrives.

Review the menu through the finished appointments

Microtra supports service bookings, client details, estimates, invoices and payment records. Barber & salon setup uses Appointment and Client, keeping the business details connected through the visit.

Review actual time, supplies and booking gaps by service. A particular fill option may need a clearer intake question, while a full-set appointment may need a different time allowance. Update the affected menu entry and communicate the applicable price before the next booking. A sustainable lash menu gives each service enough room and a clear description that both you and the client can use.

Keep the service description consistent wherever clients read the menu, so a booking request and the appointment you reserve refer to the same defined work.

A few good questions

Before you get started.

Should full sets and fills share a price?

Cost them as distinct services with clear booking criteria. A fill appointment needs enough information about the existing work to reserve appropriate time and confirm that the requested service fits.

How can I explain a fill policy clearly?

Describe the condition and work you will assess, the service your fill booking covers and when a consultation or full-set quote is needed. Confirm a changed service before proceeding.

Should I include consultation and cleanup in the service price?

Include their time and supplies in your cost calculation. A complete appointment reserves the setup and reset needed to deliver the service, even when the client mainly notices application time.

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