Software for computer repair owners
The person dropping off a laptop wants to know what happens next. Capture the reported problem, the work you agree to perform and the person approving the expense. Microtra helps organize that business conversation while diagnostics and repair remain with your technical tools.
Unleash your potential.
The everyday details
An intermittent shutdown, a cracked display and a slow startup lead to different work. Keep the customer's description distinct from your findings so an initial intake note does not become an unintended promise about the repair.
A replacement part may change the cost or make repair less attractive. If approval is buried in a personal conversation, the technician can be left wondering whether to order the part or whether the customer has agreed to proceed.
Chargers, adapters and external drives can arrive with a machine. Record what you accept through your intake process, without putting passwords or private files into ordinary business notes shared with the team.
A small component can require substantial investigation and fitting. An invoice that lists only the replacement part conceals the labor, while a generic repair description makes the customer ask again what the service included.
How Microtra helps
Use the tools that fit your day, with your records ready on your phone or on the web.
Save the contact and job notes for the reported symptoms, agreed work and practical pickup arrangements. Other uses Job and Client, with linked records off. It does not provide a specialist device intake or diagnostic system.
Explore this featureUse distinct line items for assessment, approved labor and replacement components. Update the estimate when the plan changes, then share the final invoice PDF through your device. Obtain approval through your established communication process.
Explore this featureStart a job timer or enter time manually for diagnosis, fitting and agreed setup work. Review those entries before billing so interrupt-driven bench work does not disappear between deliveries, telephone calls and equipment pickups.
Explore this featureEnter component purchases and business expenses with receipt photos. Stock starts off in Other; switch it on in Modules & terms before using stock records for parts. The app does not identify compatible hardware or assess part quality.
Explore this featureA day in the life
Discuss the fault and agree what the first stage includes. Follow your own intake, consent and data handling procedures, including how accessories are identified and how any needed access is provided securely.
Use your technical tools to investigate the reported problem. Explain the proposed repair and update the business estimate before ordering a component or carrying out work outside the originally agreed assessment.
Enter time and practical job notes as the work proceeds. Avoid private customer data and credentials in those notes. Document testing through the procedures suitable for the device and repair.
Check the invoice against approved work and explain the supplied service. Share the PDF from your device, record payment received elsewhere and agree any remaining collection arrangements directly with the customer.
Your words
Choose Other when you set up Microtra and these are the labels you start with. Change them, and the tools you use, any time in Modules & terms.
Room to get started
Start with a 14-day free trial. No card needed. Compare plans to find the tools and invoice allowance that fit your business.
Try Microtra on your phone and on the web. Review plan details before choosing the right fit.
Compare plansA few useful answers
No. It organizes general jobs, estimates, time and invoices. Hardware tests, malware investigation, backup checks and repair verification need appropriate technical tools and procedures outside Microtra.
Other begins with linked records off and does not supply a specialist computer record type. You can write useful job descriptions, while keeping device intake and sensitive technical information within the system and procedures you choose for them.
Yes. Create clear descriptions and enter the relevant quantities and prices for the work you agreed. Review approval and completed work yourself; the app does not decide which diagnostic effort is billable.
Microtra is not a backup or customer file recovery service. Keep private files, passwords and recovery material out of ordinary business notes and follow your professional process for access, consent, storage and return.
Keep exploring
Keep handyman estimates, property records, job tasks and invoices in one place. Record labor, materials and payments received with Microtra.
Explore industry guideManage shop stock by location, counts, suppliers and purchase orders. Record sales and payments taken elsewhere with Microtra on phone and web.
Explore industry guideChoose software for a one-person business by testing quotes, invoices, schedules, client records and exports against the way you actually work.
Read the guideSoftware for small business
You do the work. Microtra gives you the software to run the business. Start your 14-day free trial. No card needed.
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