The first call is rarely a full diagnosis
A dry patch or continuous flow does not explain the repair needed. Separate the initial visit from work that depends on inspection, and agree how additional parts and labor will be authorized.
Software for sprinkler repair business owners
From the failed zone to a clear repair invoice.
The caller reports a dry patch, not a part number. Keep the requested inspection separate from the repair you later agree, with access notes, technician time and approved components attached to the work. The final invoice should explain the service rather than recreate the diagnosis.
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The everyday details
You know the work.
The admin adds up.
Small components add up
Nozzles, risers, fittings and valve parts can be easy to forget when the technician closes a busy day. Missing line items weaken the link between the materials used and the invoice sent.
Access can delay a simple repair
A locked side gate, covered valve box or unavailable controller changes the visit. Keep the customer's instructions with the work so the technician can prepare before reaching the property.
A return visit needs a stated purpose
Returning with a replacement component differs from completing a new request in another zone. Record what remains from the original repair and what requires a separate agreement so the customer can understand the later invoice.
How Microtra helps
Keep the business connected.
Use the tools that fit your day, with your records ready on your phone or on the web.
Turn the call into a usable brief
Save the contact and job notes describing the reported problem, access and agreed inspection. Add tasks for the work to check without implying that the software diagnoses irrigation faults.
Explore this featureKeep labor and parts distinct
Create estimate and invoice lines for diagnostic labor, replacement components and approved extra work. Clear descriptions help the customer recognize the repair when reviewing the document.
Explore this featureArrange technician time
Link appointments to the job and assigned staff. Record a return visit when a part needs to be obtained, then confirm the arrangement with the customer through your normal channel.
Explore this featureReview the visit's true cost
Log technician hours and expenses with receipt photos. Use those records when reviewing whether a particular repair took more travel, labor or purchased material than expected.
Explore this featureKeep recurring customer history accessible
Save contact details and the history of estimates, invoices and recorded payments. Use clear job notes to identify the reported problem and agreed repair when another visit is requested.
Explore this featureA day in the life
From the first quote to paid.
Capture the reported symptom
Note which area is affected and how the customer describes the problem. Confirm access to gates, water controls and the controller before setting the visit.
Inspect and agree the repair
Follow your technical process on site. Prepare or revise the estimate for the actual work, and obtain the customer's agreement before proceeding beyond the original scope.
Record completed work and components
Update job notes with the repair performed. Enter time and identify replacement parts clearly enough to distinguish them from the initial inspection charge.
Explain and close the balance
Review the invoice against the approved work. Share its PDF from your device and record payment received through your existing payment method.
Your words
Find your way around.
Choose Other when you set up Microtra and these are the labels you start with. Change them, and the tools you use, any time in Modules & terms.
- Your work
- Job
- Your customer
- Client
Room to get started
Plans from $5.99/month.
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Your business. Your next step.
Try Microtra on your phone and on the web. Review plan details before choosing the right fit.
Compare plansA few useful answers
Questions from sprinkler repair business owners.
Can Microtra program an irrigation controller?
Microtra does not connect to controllers, diagnose zones or design irrigation layouts. Use it for the service business records surrounding your specialist repair work.
Does the setup include property records?
Other starts with Job and Client, without linked records. You can switch linked records on in Modules & terms if a separate property record would help your operation.
How do I handle repairs discovered during the visit?
Keep the initial inspection scope clear. Itemize the additional parts and labor in an estimate, discuss them with the customer and update the final invoice for the work actually authorized.
Can I track the parts kept on a truck?
Stock starts off for Other. Enable it in Modules & terms before setting up stock locations and items for the parts you carry.
Can I bill an inspection without promising a repair price?
Describe the agreed inspection or diagnostic service separately. When the technical assessment identifies further work, prepare clear lines for the proposed labor and components and discuss them with the customer before expanding the service.
Guides
Keep exploring
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Lawn care
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Explore industry guideSoftware for small business
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You do the work. Microtra gives you the software to run the business. Start your 14-day free trial. No card needed.
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